Case study Essay Example | Topics and Well Written Essays - 1750 words - 8

Case study - Essay Example MDCM is in urgent need to take suitable steps for improving its IT setup to save the company from getting into continuous loss. The company has been suffering loss in the market in spite of all its steps and strategy designed for the customers and company’s benefit. The company shares its benefits and losses with the customers in order to form close relations with the customers. With the passage of time, the company has identified the importance of its global status. This paper evaluates the IT projects suitable for the company and presents recommendations for the MDCM Corporate Board. There was a large audit to find out the IT problems with the company in the past five years. This audit was very fruitful as it informed all the seniors about the IT issues with the company. They had some knowhow beforehand but the detailed audit informed them about the situation of the company in depth. According to the audit report, â€Å"MDCM’s IT services had been badly mismanaged† (Jeffery & Norton 2). IT was not working effectively because of this mismanagement. IT was neglected by the management of the company and also wrong investment decisions were taken related to IT due to which, IT suffered a lot and became a reason for giving loss to the company (Jeffery & Norton 2). A global setup for IT was required by the administration of the company. The audit also resulted in some positive outputs such as the customer relationship management (CRM) system and computer assisted design (CAD) system in branches of MDCM working successfully. IT budget was less as compared to its required amount for the upgrade of the company’s IT. There were many project initiatives which were regarded essential for the company’s IT success. Unifying methodology and technological standards was regarded necessary by Atkins and his team. By improving this project initiative, the administration hoped to adjust a sharing knowledge based network and also the future